Confidence and customer service

This story was first published on my cycling blog, The Big Ring.

Confidence is the cornerstone of athletic achievement.

Gold medals aren’t won by the timid or meek.

When an athlete steps up to the starting line, climbs on the block, straps into their seat, clips into their pedals, they have to believe in their ability to compete with their rivals, to win.

They also have to have confidence in their equipment, that it will perform as they’ve come to expect, that it will hold up to the most vigorous demands, that it will enable their best performance rather than disable it. In fact, their confidence in their equipment has to be so strong, they don’t even question its capability.

At the end of August, when a spoke on my rear wheel snapped during a speedy descent the damage went beyond the wobbly wheel and the carbon fibre stay that had been pierced by the flailing spoke. My confidence in my equipment had been compromised.

Mario Bartel cyclist storyteller photographer blogger communicator
Damage to carbon fibre like a crack or puncture can be fatal. Repairing it is specialized work.

The spoke was quickly replaced.

And thanks to the specialized craftsmanship of Robert Mulder of Roberts Composites in North Vancouver, the stay looks as good as new, even if it is missing a Lapierre decal.

Mario Bartel cyclist storyteller photographer blogger
If it wasn’t for the missing decal, it would be hard to discern the chain stay had ever been damaged.

Mulder guarantees his work. His reputation for excellence has been built on years of minor miracle repairs to shattered frames, broken seat posts and well as custom building handlebars, rudders for sailboats, oars for paddlers.

The wheel was a longer journey.

When I was researching the Easton EA70s as a possible replacement for my worn Fulcrum 5s, I came across a few posts in forums and reviews that detailed dismay about broken and popped spokes. But almost all of those were from four or five years ago. The current model, according to the shop where I bought them, and Easton’s website, is a new design.

I laid down my credit card. With confidence.

And frankly, until the spoke issue first presented itself , the wheels had performed admirably. They rolled smoothly. They were relatively light. They seemed strong.

But the spoke failure shook my faith. Perhaps the wheels had something to do with the frequent flats I endured this season? Would other spokes fail? Could I count on the wheels to hold up during speedy descents?

My ears listened for every tell-tale click or pop that might indicate another spoke exploding.

To its credit, Easton stood behind its product.

Shortly after I posted my story of the Fondon’t failure, and promoted it on social media, they reached out and offered a deal I’d be hard-pressed to refuse; send back my EA70s, plus a little money, and they’d upgrade me to their top aluminum wheelset, EA90SLs.

The new wheels are a revelation. They’re extremely quiet and beautifully smooth. Their lightness, 200 grams less than the 70s, was immediately apparent the first time I hoisted the Lapierre.  That seemed to translate to the road as well.

Mario Bartel cyclist storyteller photographer communicator blogger
New wheels and renewed confidence in my equipment.

As for their durability; only time will tell. For now my confidence in my equipment has been fully restored.

Of course now that Easton customer service has whetted my appetite for $1200 wheels, my upgrade path just got a whole lot more complicated. And expensive. First World problems…

Celebrating a life’s milestone

Not a lot of life’s milestones achieve 25 years anymore. Jobs at the same employer rarely endure that long, let alone careers. People rarely live in the same apartment, same home for a quarter of a century. And fewer couples are attaining their silver wedding anniversary.
So I’m pretty proud that the little pick-up road hockey game I started with some buddies one fall morning 25 years ago is still going on. In fact, it may rank as one of my life’s achievements.
Over the years, generations of players have come and gone; only two of us remain from that inaugural match.
We’ve played through all kinds of weather. We’ve survived injuries, bad feelings, spells of complacency, goalie crises, shoddy equipment, no equipment and even the occasional locked-up court.
Through it all, we’ve been driven by the game’s spirit of camaraderie, the joy of competition without consequence, the connection we forge with the changing seasons and passing years, the pursuit of lasting youth.
Most of the games have been documented by renowned road hockey beat reporter and photographer Jay Suburb; first in a photocopied handout, The Road Hockey News, then on a Geocities website, Road Hockey Illustrated, and for the past 13 years on the blog, roadhockey.net.
Sunday, we officially opened Sunday Morning Road Hockey’s silver anniversary season.

Mario Bartel road hockey photojournalist storyteller communicator
Colonel tries to beat Joker with a wrap-around late in Sunday’s regluar season opener.

Quick shots a victorious recipe for undermanned team in season opener

Colonel’s languid attempt to wrap a shot around from the back of the net past Joker’s outstretched pad late in the game may have been the longest anyone on his team possessed the ball Sunday.

And while he didn’t score on that play, the wily veteran and his mates used quick crisp passes and timely shots to overwhelm their opponents 15-10 in Sunday’s regular season opener.

Playing without the benefit of a spare player to shift off for refreshed legs, Colonel and his mates kept the pressure on all game by keeping the evil orange plastic ball moving, even if their feet weren’t. That kept their opponents on the run, and Joker on his heels.

“Our passes were a little crisper, our shots were a little faster,” said Colonel. “Sometimes all you need is that extra split second and they go in as opposed to not going in.”

Joker admitted he had trouble tracking the ball at times as it moved quickly back and forth between the opposition’s stick blades.

“They were one-timing shots, and we were taking our time.”

The up-tempo playmaking was rewarded by a quick 5-2 advantage. But Colonel and his mates were wary to keep the pressure on.

“We came out pretty fast, but we learned pretty quick the game would go on for a while,” said the veteran centreman. “We had to keep our noses down and take chances when there were opportunities.”

Joker said his side’s man advantage may have kept their legs fitter but dulled their mental sharpness. Knowing they might be able to outlast their opponents in a longer game, played hung onto the ball, made the extra pass, moved the ball around the court more before taking a shot.

“We were taking our time,” said Joker. “We were accepting the pass and then setting up to shoot as opposed to shooting right away.”

That gave Lak Attack ample time to set up for saves. And, but for a brief lull in the second period, he was equal to the task.

That lull coincided with the underdog’s renewed effort sparked by Joker’s temper tirade  after successive goals stretched the lead even further. Kid, Bam Bam and even a pair by the Living Legend pulled the underdogs to within a goal, 10-9, at the second break.

But that was as close as they got.

Of mud and glory

What happens when you cross a bike race with a mud bog?

Queens Cross.

Saturday’s driving rainstorm may have deterred all but the hardiest spectators, but dozens of riders from beginners to elite men and women relished the chance to battle each other and the elements at New Westminster’s Queen’s Park in the fifth race of the eight-race Vancouver Cyclocross Coalition’s series.

Cyclocross is an off-road version of a road cycling criterium race in which riders lap a number of circuits on a two or three kilometre course comprised of dirt trails, grassy meadows, over barriers and across creeks or gullies. It evolved in Belgium and Northern France in the early 1900s as a way for road cyclists to stay fit during the fall and winter off-season. Sometimes getting to the warmth and shelter of the nearest café or brasserie meant cutting across farmer’s fields and through forests; cyclocross replicates that experience.

Saturday’s cold torrential downpour was worthy of the worst weather of the Ardennes and turned most of the course at the west end of Queen’s Park into a track of thick, viscous muck. At the end of each event, the line at the hose station was 20-30 muddy cyclists deep. Even through their exhaustion, many managed a smile. After all, there’s often a rainbow at the end of a rainstorm.

Full results

Sugarrays brings boxing to gritty Front Street

Brennan Williams believes boxing gyms belong under bridges. So that’s where he put his new Sugarrays Boxing and Fitness Club.

Well, not quite a bridge. But the east end of Front Street where the remaining bulk of the old concrete parkade blocks out the sun and locks in the noise of passing trucks.

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Brennan Williams takes a break in the custom-built ring at his new Sugarrays Boxing Gym on Front Street.

There’s no place Williams, who grew up in Burnaby but has deep family roots in the Royal City going back three generations, would rather be.

“New West has an old history,” says Williams. Perfect for pugilists.

“It’s a classic sport, it’s got a culture,” says Williams. “Everybody has something in their history that connects them to boxing.”

Even if it’s just a memory of watching a Rocky movie.

Sugarrays has been a part of Vancouver’s boxing scene for more than 16 years, first on Granville Street downtown and currently in Kitsilano.

Williams, who learned the sweet science at the gym under legendary coach Bob McAdam and now passes on his knowledge to  prospective boxers aged 16-60, had no doubt where he wanted to locate Sugarrays second facility. He was tiring of the long commute into Vancouver.

Sugarrays New Westminster gym opened Oct. 1 at 425 Front St. after months of construction, including the installation of a custom-built ring, dozens of heavy and speed bags, a weight station and spin bikes. A projector beams boxing matches on a whitewashed cinderblock wall, a collage of framed black and white photos of famous and unknown boxers looms over the reception counter. The 3,000 square foot gym doesn’t yet have the worn-in sweat and spit ambiance of a classic old-time boxing gym; that mostly exists outside the front door, beneath the hulking parkade.

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Brennan Williams grew up in Burnaby but he has deep family roots in New Westminster, so he had no doubts where he wanted to locate his second Sugarrays Boxing Gym.

Williams says the gym is in the business of training fighters, but there’s no requirement to face an opponent in the 15-foot training ring. The boxer’s fitness regime is what attracts most members.

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Brennan Williams, of Sugarrays Boxing Gym, says a boxer’s training workout can be grueling. That may explain the puke bucket hanging in a corner of the gym’s custom-built ring.

That can be comprised of a 30-45 minute circuit of skipping, dips, rope climbs, pedalling the stationary bike and strengthening the abs, plus an hour of running and  10 rounds of pounding the various leather bags.

“It’s a tough workout,” says Williams. “It takes real grit.”

Sugarrays is open seven days a week; 2 – 10 pm on weekdays, 10 am – 3 pm on weekends.

This story was originally published on Tenth to the Fraser.

One year out; post journalism reflections

A year ago I walked out of a newsroom for the last time.

Oh sure, there have been social visits to other newsrooms, even a couple of freelance gigs. But when the new owners of the Burnaby and New Westminster NewsLeaders decided to pull the plug and end the illusion of competition with their established papers they’d maintained for six months, I knew my 31-year run as a newspaper journalist was done.

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Before there was the internet and we didn’t have to shoot and edit video nobody watches, write stories, produce podcasts, Tweet and Facebook, we actually had some time to have fun.

It’s been happening everywhere in our industry. As readers and advertisers abandon newspapers that can’t decide whether they want to be newspapers or low-rent TV stations because owners have no idea how to harness the internet, reporters, photographers and editors are being kicked to the curb by closures, layoffs and buyouts. Many of us are senior, experienced leaders in our newsrooms with years of institutional knowledge, deep connections in the communities we cover. Management regards that as a burden on their bottom line. For readers and advertisers it’s a tragedy, as they lose voices they’ve come to trust and appreciate. And so the swirl down the drain accelerates.

Mario Bartel storyteller photographer journalist communicator
Blowing off steam between assignments in the studio.

Journalists don’t just wear their journalism jacket when they’re on the clock. You live and breathe it 24/7; when you watch the evening news, surf the web, read the work of other journalists, you do it through the prism of journalism. You have an appreciation and respect for the work it took to tell a story.

Mario Bartel storyteller photographer journalist communicator
Remember when journalists smoked in the newsroom, kept a mickey of Scotch squirreled in a desk drawer? This guy, John Wawrow, is one of the best old-school reporters I’ve worked with. He’s still hanging on, covering sports for AP in Buffalo.

As a photographer my head was always on a swivel as I drove around town, keeping an eye out for something new or different that might be newsworthy or could make a good photo.

I still do that.

As recently as five years ago, I could never have imagined myself not being employed as a journalist. But as the dominoes of our industry began falling all around and parties for parting colleagues became more frequent, the possibility became more and more real.

Still, we forged on, the stress of uncertainty roiling our bellies even as we put out good papers with fewer resources and increasing demands on our time to feed the internet beast even if it never reciprocated our attention to its insatiable demands; of the hundreds of crappy videos our newsroom produced for our websites, I don’t recall ever seeing one second of advertising pre-roll.

When the hammer dropped, it fell with a thud of inevitability.

Not that that made it any easier. Denial is a powerful coping mechanism. It’s also extremely exhausting. When our fate was sealed, it was as liberating as it was frightening.

As far as I know, most of my NewsLeader colleagues are working again. Some of us are still finding our legs in new professions, learning new skills. We’re moving forward, instead of hanging on for dear life.

Following the gravelly road

For three years, the FR Fuggitivi has pulled the curtain down on its summer riding season with a climactic, epic ride. We call it the Fondon’t.

It has all the perks of a Fondo – camaraderie, timed intervals, snacks, beer, big mileage – but none of the expense.

The first Fondon’t was the Tour de Huit Ponts.

Last year we climbed Mt. Baker, the biggest rideable mountain in the Pacific Northwest.

This year our ride patron took us on some familiar roads but with fresh and fun new twists, not the least of which was a gravel climb that forced more than a few riders to unclip and portage the loose stones and rocks.

Since last year’s smokey ride up Baker, the Fuggitivi has evolved into a proper, official group. We’re registered, we have directors, sponsors and pro kit. We have numbers; 17 riders took the start although one quickly abandoned because of a recurred leg injury.

Of course, big numbers bring bigger aspirations; we can no longer just slap the Fondon’t label on a long year-end ride and call it an epic day. Sunday, the epic bar reached a new level.

The day started with a national anthem singer and only got better.

The 140 km route traversed seven gravel sectors, including the 800 metre 11 per cent gravel climb.

It included three fast and flowing descents, one of which had never been ridden by most of the FRF, two sprint and four tough King of the Mountain competitions marked by signs, a lunch stop with reservations, a close encounter with a family of deer and even a champagne surprise.

It also included one total tire blowout, a couple of flats, and a shower of rain.

Most cyclists know what to expect on a long ride. It’s the unexpected that can turn a familiar route into an epic day out.

New Westminster shows its Pride

New Westminster was under the rainbow on Saturday.

The third annual Pride Street Party took over Columbia Street to celebrate diversity in the community and beyond.

The unexpected art lover

In March I spent a couple of hours with art lover Jim Johnston as he visited OTIC, an aural installation that explores the nature of sound at New Westminster’s innovative New Media Gallery. I shot these photos to accompany an article in Tenth to the Fraser magazine.

 

Jim Johnston doesn’t look like a patron of the arts. He wears a sweatshirt, baggy pants and a faded and frayed ball cap. A shopping bag is his constant companion.

For years Johnston ran a produce stand at the old Public Market at New Westminster Quay. He currently works at a comic book store.

Every day he makes a point of stopping in to the New Media Gallery at the Anvil Centre to absorb and ponder the latest exhibit. Sometimes he just stays for 15 minutes. Some days he lingers for hours.

But every visit “you feel better for being in here,” he says. “Just to see this, to see something, to be transported.”

 

Reflections on a diminishing craft

The following is adapted from a piece I wrote in 2014 for the NewsLeader’s annual issue of best photographs from the previous year. It was an issue I looked forward to producing as every page was devoted to showcasing my work. It was also an opportunity to reflect on the role images play in telling the community’s stories.

Mario Bartel photographer photojournalist storyteller communicator
MARIO BARTEL/NEWSLEADER The signage for a new condo development at Station Square brightens an otherwise drab day on Wednesday. The cloudy, showery weather is expected to persist through the weekend.

When I came out of journalism school, I was determined to tell stories with a camera.

I’d gone into journalism school four years earlier because my high school teachers said I could write; working for a newspaper seemed a pretty good way to get paid regularly to write.

But during the course of my education I decided I wanted to make the camera my storytelling tool of choice.

Photographers seemed like the cool guys in the newsroom, with their expensive cameras and lenses, the mysterious darkroom where they disappeared at the end of every shift, then reappeared hours later with stacks of fantastic images as if by magic.

Photographers can’t sit in the office and reconstruct events by making phone calls.

Photographers don’t get to hang out in the warmth of press boxes or work rooms. They have to be on the sidelines, lens pressed to the glass at the hockey arena, down in front at the political event.

Mario Bartel photographer photojournalist storyteller communicator
Let’s face it, Derek Corrigan will never be on the cover of GQ magazine. But this is his second election-night appearance in my yearly photo reviews. I spied this young man getting his cellphone ready as I beckpedaled in front of the mayor upon his arrival at his victory party. I had a feeling I knew what was about to happen, so reframed to be ready for it. He didn’t let me down.

Of course that also means photographers have to endure the rain and cold, jostle for space with other photographers and TV camera operators, have to dodge careening football players.

Photographers climb things or crawl under them to get the best angle. They get dirty. Sometimes they even put themselves in peril; early in my career a photo call to shoot a preview for an upcoming air show ended when the vintage plane from which I was shooting crash landed in a field short of the runway after its engine quit.

But at the end of those sometimes harrowing days, you feel like you’ve been a part of the news; you’ve lived it in a small way, rather than just observed it. And hopefully the photos you took convey part of that experience to readers.

Digital technology has changed the way photojournalists work and thinned the numbers who still get to do this work. It’s changed the perception of the work they do.

But one thing hasn’t changed. Photographers still can’t take pictures from a desk, over the phone. They have to be there.

For a portfolio of some of my favourite storytelling images in New Westminster and Burnaby, click here.

Setting goals

It’s good to have goals; even better to achieve them.

For the past 12 years, my July’s have been defined by my goal to ride 1,000 kilometres in the month.

I came up short in 2009, a sweltering July, and in 2014, for some unknown reason.

But otherwise, it’s been pretty achievable.

Especially as I tend to take two weeks off to get up early to watch the Tour de France then, suitably inspired, spend the rest of the day riding my own bike.

In 2008  I must have been particularly inspired, as I achieved 1,600 km, including 608 in one incredible week!

Eight days ago, my beloved 1,000 seemed out of reach.

The demise of my newspaper meant I’d seen the last of my six weeks’ annual vacation that I’d toiled 20 years to attain. In fact, the beginning of a new job meant no vacation at all.

But two unexpected gift rides last week, and a favourable calendar with a long weekend to close the month, opened the door to the possibility of reaching that 1,000. Good legs, recovered from the gruelling Triple Crown, put me over the top.

To ride those 1,095 km took me 44 hours and 53 minutes; that’s like a full work week plus half a day of overtime!

Of course in the Strava universe, 1,000 km in a month is but a molehill. The month’s distance champion was a woman from Florida, who clocked more than 11,000 km! That means she rode more than 370 km a day, 12 hours of every day of the month!

My legs wilt just at the thought.

As does my brain. Because she did her rides covering laps of the same 20 km circuit, over and over and over again. I can only imagine the mental fatigue and boredom of watching the same countryside roll past hour after hour, day after day, week after week.

Her Strava profile says she has a goal to set a new record for ultra marathon cycling. To achieve that, she’ll have to ride more than 122,432 km by next July 1. Because this was the first month of her challenge.

I am humbled.

We all are.